Session 8 activities

A reminder that the next three sessions allocate time to a narrow selection of papers from the reading list and to three cases (one each week) to be read in advance, work on and discuss in class. If time allows we will also work on the term paper.

Tuesday 27th March as follows:

Session 8 Case: Core Banking
https://managingglobalsourcing.blogspot.ie/2011/01/core-banking-source.html
Knowledge gaps?
Personal knowledge gaps - leading to new knowledge (self-learning)
"Things I know" - representations, framing, devices and theories?

• Country attractiveness
• Sourcing models
• Decision models
• Supplier perspective
• Capabilities and strategies
• The client perspective
• Knowledge management
• Outsourcing lifecycle
• Global, distributed, teams: strategies, techniques, tools, attitude, beliefs
• Issues on the horizon
• Power, ethics
• Activities, practices, processes, structures
• Actors, relationships, network
• Communication, coordination, collaboration
• Subject, object(ive) or outcome, division of labour, community, rules (history), tools
• Problems, prescription

Q: You need to hire me because...
- my job title should be...
Q: I am excited by this opportunity because...

Session 8 Reading for Discussion
Rottman, J. (2008) Successful knowledge transfer within offshore supplier networks: a case study exploring social capital in strategic alliances. Journal of Information Technology, 23, 31–43.
Prompts for discussion:
If you were to highlight 'one key sentence' to quote, which would it be? Page #, paragraph.
Highlight one sentence that states the contribution of the paper (but it cannot come from the abstract)? Page #, paragraph.
- this exercise sets you up for citing the article appropriately.

Give the class a thumbnail sketch of the case...
What is the story of the case?
Round robin contributions from groups in class
- use improv theatre technique "Yes, and... (link)"

Variation: do the "...yes, and..." exercise with eyes closed. Tap the next speaker on the shoulder. 

- this exercise encourages active listening for story telling.

Seminar: NSAI Guest lecture - Standards in the digital era

10am Tuesday 10th April

N203, at the UCD Smurfit Graduate School of Business

Kierán Cox from the NSAI (National Standards Authority Ireland) will deliver a seminar on standards and their role in product design and market making.

Introducing both ISO9001 and the application of standards approaches in the technology sector generally (hardware and software combinations). Standards has an impact on the outsourcing perspective too with an impact on supplier management, addressing supply chain risk/benefits, corporate social responsibility etc. For example, the development of charge stations for electric vehicles is a growing sector with deep dependencies on ISO standards for technology/device/software interoperability and quality.

Software @ Facebook - How we build software

Our next speakers are Mike Elkin and Richard Sheehan. Mike and Richard are production and site reliability experts at Facebook. Their talk will revolve around the question of "how we fail – all the time, and how we approach that in our development process". Expect insights and war stories and how Facebook deal with these challenges through process engineering and their approaches to managing the progressive enhancement of software. This topic should be of interest to anyone who wants to find out more about current software development practices.

Space is limited. please contact Mel Ó Cinnéide if you’re planning to attend.

 Speaker:       Mike Elkin and Richard Sheehan
 Role:          Production and site reliability 
 Company:       Facebook
 Venue:         Room B0.02, Computer Science Building, UCD
 Date & Time:   Tuesday, March 6, 15.00-15.50, 2018

The 'How we build software’ seminar series brings speakers from a variety of Irish-based software companies to speak about the practices and practicalities around how we build software. Each speaker will describe the approach taken to creating software in their company, including topics such as software methodology, technology stack, issue tracking, software architecture and design, deployment, code reviews, testing, etc.

Hosted by:

• Mel Ó Cinnéide, School of Computer Science and Informatics, UCD.
• Allen Higgins, College of Business, UCD.

A map to UCD's Computer Science building http://g.co/maps/84dvw